Grass Questions

  • Can I buy my own live sod for the Porch Potty?

    We don’t recommend it, the Porch Potty was designed to work with “dirtless grass”. The hydroponic “sod” that we sell for the Porch Potty has less than 1% of dirt which is considerably less than the dirt on “regular sod”. Regular sod will clog the Porch Potty drainage system which can cause odor a...

  • Can I switch from real grass (training sod) to fake grass (synthetic)?

    Yes, simply place the synthetic grass on the drainage tray instead of real grass.

  • Can I wash the synthetic grass in the washing machine?

    We have tested this and found it isn’t the best solution. The agitation of the washer after 4 washes began to wear the rubber coating on the bottom. The best way to wash it is with your hose, or in the shower or bath during the colder months. You can also rinse your grass with a vinegar solution ...

  • Can the training sod be delivered outside the US?

    Unfortunately, no.  Due to customs regulations, we can only deliver live sod within the United States.

  • How can I cancel my monthly sod subscription?

    You can edit or cancel your monthly subscriptions by logging into your Porch Potty account. From there, navigate to “My Subscriptions” to see what subscriptions you wish to cancel. If you are having trouble canceling your subscription, please reach out to our customer service and we will be happy...

  • How do I know when I should change the synthetic grass?

    Factors Affecting Longevity Dog's Behavior The first factor to consider is your dog's behavior. If your dog is rough or "playful" with the synthetic grass, it may wear out more quickly. Some dogs have a tendency to dig or chew on the grass, which can accelerate its deterioration. If your dog fa...

  • How long does the live grass live?

    We have seen it last from 2 weeks to 4 weeks. If watered daily, it will likely last longer and be more resilient to urine burn from use.

  • How often do I need to change the live grass?

    It depends somewhat on your weather and how often your pup goes. You will know it’s time to change when your dog starts peeing outside the Porch Potty. We have seen it last from 2 to 4 weeks. If watered daily, it will likely last longer and be more resilient to urine burn from use.

  • My grass arrived dead - What do I do?

    There may be times when the live sod arrives looking less beautiful than when we sent it. This is usually due to lack of sunlight and airflow during transit. Your grass should spring back to life and return to it's original green color within a day after air and sunlight exposure. If you have any...

  • Should I get the synthetic grass or the live sod (only available in the US)?

    Grass or Synthetic Grass: Which is the Right Choice? "That is a tough call and really depends on your dog. If they are used to going potty on grass, Training Sod can be helpful during a transition. If you have a new puppy, it may work to start with Synthetic grass. It really can depend on the ti...

  • What do I do if the grass starts to smell?

    Understanding the Source of the Odor One of the main reasons for the smell is the presence of urine around the base or sides of the Porch Potty. Dogs may occasionally leak or accidentally spray urine off the potty, and if not cleaned up promptly, it can create a strong odor. Additionally, if you...

  • What is the best way to dispose of the live sod?

    The training sod can be composted as well as disposed of in the trash.

  • What is the difference between hydroponic grass and regular grass?

    Unlike traditional grass, hydroponic sod is specifically designed with less dirt, eliminating the need to worry about bugs, mud, and other issues that come with soil-based grass. This means you can say goodbye to the mess and hassle associated with regular grass. One of the major advantages of P...

  • What is the synthetic grass made out of? Should I be concerned?

    Our grass has an SGS and CE certification -which means we are compliant with strict ingredient standards. Because we sell in the European market, we have to adhere to their strict standards, too, which are even stricter than the USA. We are also SVHC compliant.  SVCH’s (Substances of Very High Co...