At Porch Potty, we understand that sometimes things don't go as planned. If you've received a product from us and it arrived with damaged or missing parts, don't worry! We're here to help you resolve the issue quickly and efficiently.
Please reach out and our dedicated support team will promptly assist you in resolving the issue.
Email: customercareusa@porchpotty.com
Phone: 877-787-7339.
We understand that receiving a product with damaged or missing parts can be frustrating, and we want to make the resolution process as smooth as possible for you. We may request additional information or photos to better understand the problem and expedite the solution.
If the parts need to be replaced, we will arrange for their shipment to you at no additional cost. Our goal is to ensure your complete satisfaction with your Porch Potty purchase.